Case Studies

Real operations. Real numbers.

Representative deployments across wholesale, logistics, education and NGO field operations.

Hardware WholesaleCASE 01

From 3-day stock counts to 4 hours.

Challenge

A regional hardware wholesaler ran annual paper stock takes that took 3 days, closed the warehouse, and still produced 6%+ variance.

Solution

Deployed Zebra TC2x handhelds with a Power Apps cycle-counting app backed by Dataverse. Bin labels printed on ZQ310s. Weekly cycle counts replaced the annual close.

Implementation

4-week deployment. 18 devices. Power BI dashboards for ops. SAP integration via middleware.

4 hours

Full count time

1.2%

Stock variance

Days closed

Logistics / Last MileCASE 02

Paper PODs replaced for a metro courier.

Challenge

A Cape Town courier business lost 3-5% of paper PODs each month, leading to disputes and unrecovered invoices.

Solution

Mobile POD app with photo, signature and GPS capture. Run sheets pushed to drivers, electronic POD auto-emailed to customers on completion.

Implementation

3-week deployment. 24 drivers. Integrated with existing dispatch system over REST.

100%

POD capture

-72%

Dispute time

+R180k

Recovered/qtr

EducationCASE 03

Textbooks and IT assets, finally tracked.

Challenge

A multi-campus school group lost ~8% of textbooks and an unknown number of IT assets per year. Audits were manual and incomplete.

Solution

Asset tagging programme with QR labels, mobile issue/return scanning, and a Power BI register accessible per campus.

Implementation

6-week roll-out across 4 campuses. Staff training. Asset register migration from spreadsheets.

12,400

Items tagged

-78%

Loss rate

1 day

Annual audit

NGO / Field OperationsCASE 04

Field inspections digitised across 3 provinces.

Challenge

An NGO conducting solar installation inspections used paper forms that took weeks to consolidate for donor reporting.

Solution

Custom Power Apps inspection forms with photos, GPS, and conditional logic. Offline-first, syncing when on Wi-Fi or LTE. Donor-ready Power BI dashboard.

Implementation

5-week deployment. 32 field inspectors. Microsoft Intune device management.

Real-time

Reporting

3,800

Inspections/yr

100%

GPS verified

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